Responsible for monitoring the Company’s customer accounts and addressing customer billing/payment concerns and assisting with the reduction of accounts receivable delinquencies.
Essential Duties and Responsibilities
Process daily orders in credit review in accordance with established guidelines.
Review and address past-due accounts by sales territory using all applicable credit/collections reports.
Identify, research and resolve issues attributing to skipped invoices, short payments and other account delinquency concerns.
Identify and communicate issues which need to be elevated to the Credit/Collections Manager in a timely manner
Communicate with customers via phone and email in a professional manner while keeping and improving customer relations.
Provide timely follow up with external and internal customers regarding any concerns which impact Credit/Collections
Process daily payments
Process credit applications
Process and mail monthly statements and past-due reminders.
Perform general office duties such as filing, typing, shredding.
Cross train within the department as well as with other departments.
Understand department and company goals as communicated by management and assist in meeting and achieving those goals.
Email resumes to Professionals@gagepersonnel.com