Temp-to-Hire Part Time Client Services Rep!
Schedule: Mon-Thurs 3pm-8pm, Sat 8am-4pm; occasional Fridays
Job Duties:
- Ensure all appointments are entered correctly into the EHR system.
- Check-in clients and notify the proper provider via phone and IM in a timely matter.
- Check-out clients by adding the appointment in the proper provider schedule along with any other services the provider may request.
- Complete verification of benefits for all clients prior to rendering of services.
- Email all information to the proper provider and/or staff member of any changes in insurance coverage and update profile on our EHR system.
- Monitor schedule for scheduling errors, such as but not limited to, incorrect provider, multiple services same day, and insurance restrictions which may apply.
- Assure accurate client insurance information and attach all supportive documentation into the patient dashboard in the EHR system. Verify and update insurance information as warranted.
- Create a patient dashboard and assure all patient information is accurate. Enter all relevant client information into the EHR System.
- Create, maintain, and update all logs, including (but not limited to) Open Admission Log, Referral Log, and Individual Cash Receipts Log.
- Maintain a high level of customer service and professionalism both in dealing with the public and within the organization.
- Properly navigate received telephone calls to the appropriate staff member.
- Distribute any incoming fax, mail, and any other delivered packages to the appropriate staff member on a timely matter.
- Assist in opening and closing of Agency when appropriate.
Requirements:
- Bilingual Preferred
- High school diploma or equivalent plus one (1) year office experience in healthcare field or Medical Secretary/Medical Billing certificate required
- Excellent communication skills required
- MS Office experience
Interested in learning more about this exciting opportunity? Please send your resume to careers@gagepersonnel.com for consideration.
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