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Credit & Collections Specialist

Reading, PA

Posted: 09/10/2019 Employment Type: Accounting Industry: Accounting Pay Rate: $18 - $20/hr DOE

Job Description

Excellent DIRECT HIRE opportunity!

The Credit/Collections Specialist is responsible for monitoring the Company’s customer accounts and addressing customer billing/payment concerns and assisting with the reduction of accounts receivable delinquencies. The Credit/Collections Specialist recognizes the importance of working as part of the  team to achieve the Company’s goals.

Essential Duties and Responsibilities include the following. Other duties may be assigned.
*Process daily orders in credit review in accordance with established guidelines.
*Review and address past-due accounts by sales territory using all applicable credit/collections reports.
*Identify, research and resolve issues attributing to skipped invoices, short payments and other account delinquency concerns.
*Identify and communicate issues which need to be elevated to the Credit/Collections Manager in a timely manner
*Communicate with customers via phone and email in a professional manner while keeping and improving customer relations.
*Provide timely follow up with external and internal customers regarding any concerns which impact Credit/Collections
*Process daily CHAX and credit card payments
*Process credit applications
*Process and mail monthly statements and past-due reminders.

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