Customer Service

Reading, PA

Posted: 07/18/2023 Employment Type: Customer Service Industry: ADMINISTRATIVE/CUSTOMER SERVICE Pay Rate: $16/hr

Job Description

Excellent temp-to-hire CUSTOMER SERVICE/CALL CENTER opportunities!


  • Be available Monday-Friday between 8:00am and 6:00pm
  • Be available for Overtime, Weekends, and to be On Call One Week a Month
  • Starting pay rate, $16/hr

Job Duties:

  • Receive inbound calls, create notifications, perform account maintenance, input data, and document customer notes on accounts
  • Receive/process outage and 911 emergency calls within company and regulatory guidelines
  • Utilize independent analysis and judgment resolving customer concerns
  • Analyze and resolve customer inquiries
  • Handle irate customers in a calm, courteous and professional manner

Ability to commute/relocate:

  • Reading, PA: Reliably commute 

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