Excellent temp-to-hire CUSTOMER SERVICE/CALL CENTER opportunities!
Requirements:
- Be available Monday-Friday between 8:00am and 6:00pm
- Be available for Overtime, Weekends, and to be On Call One Week a Month
- Starting pay rate, $16/hr
Job Duties:
- Receive inbound calls, create notifications, perform account maintenance, input data, and document customer notes on accounts
- Receive/process outage and 911 emergency calls within company and regulatory guidelines
- Utilize independent analysis and judgment resolving customer concerns
- Analyze and resolve customer inquiries
- Handle irate customers in a calm, courteous and professional manner
Ability to commute/relocate:
- Reading, PA: Reliably commute
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