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Service Dispatcher

Reading, PA

Posted: 07/02/2019 Employment Type: Dispatcher Industry: Administrative Pay Rate: $17 - $20/hr DOE

Service Dispatcher

  • Receive and delegate incoming calls
  • Working with Project Managers to coordinate scheduling for all service technicians
  • Ensure all pertinent information is collected during incoming call
  • Dispatch calls and communicate with technicians tracking status of all service calls
  • Receive incoming deliveries with knowledge of parts that are required for jobs
  • Handle returns and warranty issues
  • Act as a liaison between the office and field technicians
  • Excellent phone and communication skills
  • Strong overall computer skills - Excel, Word, Outlook
  • Knowledge of Ascente and/or TRAVERSE a plus

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